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PRIVACY POLICY

Last Updated: 22 Jan 2026

This Privacy Policy explains how Obsess, operated by Tyrano Softwares, collects, uses, shares, and protects your personal data when you use our mobile application (“App”).

By using the App, you agree to this Privacy Policy.

1. WHO WE ARE

Tyrano Softwares

Registered Address: A-406 Vihaan Greens Sector 1, Aimnabad, Bisrakh Jalalpur, Greater Noida, Uttar Pradesh 201318

Email: info@tyranosoftwares.com

2. DATA WE COLLECT

We collect only what is necessary to provide our services.

a) Information you provide

  • Name, email, phone number
  • Account details and profile information
  • Payments (processed via third-party gateways)
  • Reviews, messages, and support queries

b) Health & wellness data (with consent)

  • Fitness goals and activity logs
  • Progress metrics
  • Diet and nutrition preferences
  • Appointment history

* We do not store medical records or prescriptions unless explicitly required and consented to.

c) Automatically collected data

  • Device and app usage data
  • IP address and log data
  • Approximate location (if enabled)

3. HOW WE USE YOUR DATA

We use your data to:

  • Create and manage accounts
  • Enable bookings, memberships, and purchases
  • Connect you with gyms, trainers, doctors, meal providers, and brands
  • Provide fitness tracking and community features
  • Process payments and refunds
  • Improve app performance and security
  • Comply with legal obligations

4. LEGAL BASIS (GDPR)

We process data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

You may withdraw consent at any time.

5. DATA SHARING

We do not sell your data.

We may share limited data with:

  • Service providers (payments, cloud hosting, analytics)
  • Gyms, trainers, doctors, meal providers, or sellers only to deliver booked services
  • Authorities, when legally required

6. HEALTH & MEDICAL DISCLAIMER

Fitness, nutrition, and health-related information on the App is provided for informational purposes only and should not be considered medical advice.

Always consult a qualified professional before making health decisions.

7. DATA RETENTION

Users can request deletion of their account and personal data by contacting us at info@tyranosoftwares.com

Upon receiving a deletion request:

  • We will delete or anonymize personal data within 7–30 days
  • Some data may be retained where required by law (e.g., financial or legal records)

8. DATA SECURITY

We use appropriate technical and organizational safeguards to protect your data.

However, no system is completely secure.

9. YOUR RIGHTS (DPDP & GDPR)

You have the right to:

  • Access and correct your data
  • Withdraw consent
  • Request deletion
  • Object to or restrict processing
  • Data portability (GDPR)

Contact: +91-9540620830

10. CHILDREN’S PRIVACY

The App is not intended for users under 18 without parental consent.

We do not knowingly collect children’s data without consent.

11. INTERNATIONAL DATA TRANSFERS

Your data may be processed outside your country with appropriate legal safeguards.

12. COOKIES & TRACKING

We use cookies and similar technologies for analytics and app improvement.

You can manage permissions through your device settings.

13. CHANGES TO THIS POLICY

We may update this Policy periodically.

Continued use of the App means acceptance of the updated Policy.

14. GRIEVANCE & CONTACT (INDIA – DPDP)

Grievance Officer:

Name: Tushar Sharma

Email: tushar.sharma@tyranosoftwares.com

Address: A-406 Vihaan Greens Sector 1, Aimnabad, Bisrakh Jalalpur, Greater Noida, Uttar Pradesh 201318