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PRIVACY POLICY

Last Updated: 22 Jan 2026

This Privacy Policy ("Policy") governs your access to and use of the Obsess mobile application and related services (the "App"), operated by Tyrano Softwares, incorporated under the laws of India.

By downloading, accessing, or using the App, you agree to be bound by this Privacy Policy. If you do not agree, please do not use the App.

1. NATURE OF THE PLATFORM

The App is a technology-enabled marketplace that connects users ("Users" or "Fitness Enthusiasts") with independent third-party service providers, including but not limited to:

  • Gyms and fitness studios
  • Trainers, coaches, nutritionists, dietitians, and doctors
  • Fitness influencers and content creators
  • Meal preparation and delivery providers
  • Sellers of supplements and fitness merchandise

The Company does not provide fitness training, medical advice, nutritional counseling, healthcare services, or food services, and does not manufacture or sell supplements or merchandise as of now.

2. ELIGIBILITY

  • You must be at least 4 years of age to use the App.
  • If you are under 18, you may use the App only with parental or legal guardian consent.
  • By using the App, you represent that you are legally capable of entering into a binding agreement.

3. HEALTH & MEDICAL DISCLAIMER

  • You acknowledge that participation in fitness activities involves inherent risks, including injury, illness, or, in rare cases, serious health complications.
  • You confirm that you are medically and physically fit to participate in fitness activities and dietary programs.
  • You agree to consult a qualified medical professional before starting any exercise, nutrition, or wellness program.
  • The App does not provide medical advice and is not a substitute for professional healthcare consultation, diagnosis, or treatment.

4. USER ACCOUNTS

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activities conducted through your account

The Company is not responsible for unauthorized access resulting from your failure to secure your account.

5. COMMUNITY, CONTENT & INFLUENCERS

5.1 Informational Purpose Only

Content shared on the App (including videos, posts, workouts, diet tips, and recommendations) by influencers, trainers, or community members is for informational and educational purposes only.

Such content:

  • Does not constitute medical, nutritional, or professional advice
  • Should not be relied upon for diagnosis or treatment

5.2 No Endorsement

The Company does not verify, endorse, or guarantee the accuracy, completeness, or effectiveness of any content shared by influencers or other users.

6. BOOKINGS, APPOINTMENTS & MEMBERSHIPS

  • The App facilitates discovery and booking of gyms, studios, classes, and professional consultations.
  • Availability, rescheduling, cancellation, and no-show policies are determined by the respective provider.
  • The Company does not guarantee availability, outcomes, or continuity of services.
  • Failure to attend booked sessions may result in forfeiture of sessions or charges as per provider policy.

7. TRAINERS, DOCTORS & HEALTH PROFESSIONALS

  • Professionals listed on the App are independent third-party providers.
  • The Company does not employ, supervise, or control such professionals.
  • Any advice, training, diagnosis, or treatment is provided solely at the professional's discretion and responsibility.
  • The Company shall not be liable for any outcomes arising from interactions with professionals booked through the App.

8. GYMS & FITNESS STUDIOS

Gyms and studios are independently owned and operated.

They are solely responsible for:

  • Facility safety and hygiene
  • Equipment condition
  • Staff conduct and qualifications

The Company is not responsible for injuries or incidents occurring at gym or studio premises.

9. PROGRESS TRACKING & HEALTH DATA

Any fitness tracking, progress metrics, or insights provided through the App:

  • Are indicative only
  • May not be accurate or complete
  • Should not be used as the sole basis for health or medical decisions

10. MEAL PROVIDERS

Meal providers listed on the App are independent third-party vendors.

They are solely responsible for:

  • Food quality and hygiene
  • Ingredient accuracy
  • Compliance with food safety laws (including FSSAI)

The Company is not responsible for allergies, dietary reactions, or food-related health issues.

11. SUPPLEMENTS & MERCHANDISE (E-COMMERCE)

  • Products sold through the App are offered by third-party sellers or brands.
  • The Company does not make medical or therapeutic claims regarding any product.
  • Product quality, safety, labeling, and regulatory compliance are the seller's responsibility.
  • Use supplements strictly as directed and consult a healthcare professional if needed.

12. PAYMENTS & REFUNDS

  • Payments may be processed via third-party payment gateways.
  • Prices, taxes, fees, and refund eligibility are displayed at the time of purchase.
  • Refunds, if applicable, are subject to the respective provider's or seller's policy.
  • The Company is not responsible for payment gateway failures or delays.

13. USER CONDUCT

You agree not to:

  • Post false, misleading, or harmful health claims
  • Harass, abuse, or defame others
  • Upload unlawful, offensive, or infringing content
  • Misuse the App for fraudulent or illegal purposes

The Company may remove content or suspend accounts for violations.

14. REVIEWS & RATINGS

  • Reviews and ratings reflect personal opinions of users and do not represent the views of the Company.
  • The Company does not guarantee the accuracy or fairness of reviews.

15. INTELLECTUAL PROPERTY

  • All App content, trademarks, software, and branding are owned by the Company or its licensors.
  • You may not copy, modify, distribute, or exploit any part of the App without prior written consent.

16. SUSPENSION & TERMINATION

The Company may suspend or terminate your access to the App without notice if:

  • You violate these Terms
  • Your conduct poses legal, safety, or reputational risks

17. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • The Company shall not be liable for indirect, incidental, or consequential damages.
  • The Company shall not be liable for injuries, health issues, losses, or disputes arising from interactions with third-party providers.

18. INDEMNIFICATION

You agree to indemnify and hold harmless the Company from any claims, losses, or liabilities arising from:

  • Your misuse of the App
  • Your violation of these Terms
  • Your interactions with third-party providers

19. GOVERNING LAW & JURISDICTION

  • These Terms are governed by the laws of India.
  • Courts in India shall have exclusive jurisdiction.

20. CHANGES TO TERMS

  • The Company may update these Terms from time to time.
  • Continued use of the App constitutes acceptance of the revised Terms.

21. CONTACT & GRIEVANCE REDRESSAL

Email: info@tyranosoftwares.com

Grievance Officer:

Name: Tushar Sharma

Email: tushar.sharma@tyranosoftwares.com

Address: A-406 Vihaan Greens Sector 1, Aimnabad, Bisrakh Jalalpur, Greater Noida, Uttar Pradesh 201318